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Payment & Security
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ULTRA-SECURE LUGGAGE
No more luggage damaged by customs! The TSA combination lock enables you to secure your luggage using your own personal code and at the same time allows the Transport Safety Authority (TSA) to check your luggage using a special key, without damaging it. The lock is located on the top of the luggage to make it easier for you to open and close your suitcase. Your luggage is equipped with DELSEY's patented ultra-secure closure system: the SECURITECH® 2 zip. This unique closing system is 3 times more resistant to intrusion than a conventional zipper and offers optimal security for your luggage. The pullers are also reinforced, up to 3 times stronger than standard drawbars. The original anti-theft zip is your best ally for safe travel.
INNOVATIVE WHEELS TO MAKE YOUR SUITCASE ADAPT TO YOUR MOVEMENTS
Its two double wheels at the rear are larger than those at the front for greater durability and optimum strength. Ultra-convenient for people who travel a lot. Simply, roll your suitcase on its 4 or 2 wheels and travel with peace of mind.
NEVER BE SHORT OF BATTERY POWER AGAIN
Charge your phone at any time thanks to the USB-port integrated into your carry-on luggage and protected by a neoprene closure. It lets you connect your phone to your external powerbank in seconds. Essential for the ultra-connected traveller! This cabin suitcase is the perfect travel partner with its protective laptop front compartment giving you easy access to your electronic equipment. What could be more convenient than an easy-access pocket on the front of your suitcase. Ideal for travellers who want to use their computer or tablet when travelling!
EXPANDABLE FOR INCREASED CAPACITY
The expander enables you to increase the volume of your luggage at any time and take additional belongings with you. PILOT 5 is the perfect suitcase for families and voyagers who return from their travels with large numbers of souvenirs.
A WELL-DESIGNED INTERIOR
This case has a very neat interior for the most organised travellers with an inner peach-skin-like lining! This cabin case has a transparent pouch for your liquid samples, a shoe bag, a large zipped compartment, a set of straps and two flat pockets. Packing your bags has never been easier!
Features
4 Double wheels for better rotation and stability
PC and tablet protection compartment
Mesh zippered compartment
Expandable 3cm for extra capacity
TSA Combination Lock
Metal plate for tracking by Internet
Warranty Period: 10 Years
Colour: Black
Dimensions: H 55 x L 35 x D 25cm
Weight: 4.6kg
Literage:91.44L
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at mekael@stgbags.co.za
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mekaelsaley@gmail.com and send your item to: SALEYS TRAVEL GOODS, 9 gold reef road ormonde, Johannesburg, Gauteng, 2091, South Africa.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: SALEYS TRAVEL GOODS, 9 gold reef road ormonde, Johannesburg, Gauteng, 2091, South Africa
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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