Shipping and Returns
Free Delivery
WE DELIVER FREE all over South Africa On ALL orders over R1000.00.
We offer Same Day Uber Delivery as well, contact us on 011 496 2080 for a Quote !
We will endeavour to get you order out ASAP. If we anticipate longer delays we will let you know. Thanks for your patience over this busy period.
Free delivery does not apply to corporate orders !
Our Standard Lead time is 2-4 Working Days except during Sales & Special Events when Delivery may take up to 7 Working Days.
Saleys offers an awesome delivery service utilizing our very own delivery vehicles as well as reputable couriers.
stgbags.co.za is powered by Saleys Travel Goods in Johannesburg. Apart from Warehouses around the country, we have 4 massive storage facilities on site, with ample stock to fill your order as it is received. (If, in the unlikely event that the stock is not available on site or in our storage facility, we will notify you immediately and advise you of the revised ETA.
International Deliveries
Unfortunately we do not deliver outside South Africa, unless by special arrangement.
Returns
Our policy is simple, we guarantee all unused or defective merchandise for 30 days from the receipt of shipment. If you are not completely satisfied with your purchase you may return it for a prompt refund which will be subject to the inspection of the returned item. The only exception being personalized or custom made items.
If you decide to return something for any reason outside of it being defective, late, or if a wrong product has been received then you will have to cover the cost of delivering the return to us. If the reason for the return is attributed to errors on our side then we will cover the cost of bringing the bag in.
All items should be unused and returned in their original packaging, with the price tag attached. We'll refund the item(s) directly to your bank account , minus delivery charges.
How to return an item ?
All items should be unused and returned in their original packaging, with the price tag attached. We'll refund the item(s) directly to your bank account , minus delivery charges, A 10 to 15% Restocking fee maybe levied depending on the item.
Return to store
You can return your items to our store
Our store address 📍
9 Gold reef road Ormonde Johannesburg
We are only open Monday to Friday 11am to 4pm
Friday times 11am to 11:45am & 2:30pm to 4:45pm
011-496-2080
For All Repairs :