Promotions, new products and exclusive products directly to your inbox. Subscribe now and save even more!!!
NO THANKS, I WILL PAY FULL PRICE!!!
Jackery Explorer 500 is a 518Wh lithium Portable Power Station. The Jackery Explorer 500 is one of the lightest and most portable rechargeable lithium battery generators on the market.
The rechargeable portable power station can keep most of your gear charged allowing you to stay connected and comfortable. It can also be used as an emergency power backup at home, or an off-grid power supply.
Peak Capacity: 518Wh (21.6V, 24Ah) 144,400 mAh / 3.6V
Cell Chemistry: Li-ion NMC
Lifecycles: ≥500 cycles to 80%
Shelf-life: Charge every 3-6 Months
Management System: BMS, Over Voltage Protection, Short Circuit Protection
Charge Methods: AC Wall Outlet, 12V Car adaptor, Solar Panel (optional)
Full Recharge Time:7.5 Hours (AC) Around 8 Hours (Optional Saga 100W solar panel with Full Sun)
Colour: Gray & Orange
Product Weight: 6.04 kg
Dimensions (LxWxD): 30 x 19.3 x 23.4 cm’s
Operating Usage Temperature: (0 – 40C)
Certification: FCC, ROHS, UN38.3
Warranty: 2-Years
Charging Input (DC, 8mm): 12V-30V, 3.5A (100W Max)
DC Output (Car port): Around 16 Hours
DC Output (6mm): 12V, 10A (DC cable to Car Port cable provided)
USB Output: Three USB-A ports (5V 2.4A each, total 30W max)
AC Output (pure sine wave): 230V AC, 500W Continuous, 1000W Surge Peak
Battery management system (BMS) enables short circuit protection, voltage control, temperature control and more advanced safety operations. Other enhanced safety features includes:
In the Box: AC Adaptor, DC to Car Adapter cable and AC to DC cable, SA 2-prong to 3-prong outlet adaptor, User Guide
A: Explorer 500 contains a battery pack which consists of an optimised array of high quality cylindrical 18650 lithium-ion battery cells with high energy density.
Q: How do I know if my Explorer 500 is charged?
A: To check the charge level of the Explorer 500, refer to the LCD Battery Display. The display will also show you input wattage and output wattage if the explorer is in use.
Q: How do I know if my device will work with the Explorer 500?
A: You will need to check the amount of power your device requires. Most devices have a power sticker, alternatively an online search or examining the user guide for your device should indicate whether the device is less than or equal to 500W.
Q: What devices can the Explorer 500 power?
A: Please note that the AC output port can only charge/power devices that operate at less than 500-Watt. Once exceeding 500-Watt the Explorer 500 will shut off automatically.
Q: How to calculate the working time for my device? e.g. WiFi Router
A: Working time = 500Wh* 0.85 / operating power of your device. For reference, assuming power consumption of your fibre router and WiFi router use a combined 30W, working time will be 518wh*0.85/30w = 14 hours (roughly calculated).
Q: How long does it take to fully charge the Explorer 500?
A: Within 7.5 hours from an AC wall outlet. There are two additional recharge options: recharge from a car port within16 hours, or from the Jackery 100W solar panel in approximately 8 hours (sold separately).
*NO RETURNS OR REFUNDS ON JACKERY PRODUCTS*
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at mekael@stgbags.co.za
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mekaelsaley@gmail.com and send your item to: SALEYS TRAVEL GOODS, 9 gold reef road ormonde, Johannesburg, Gauteng, 2091, South Africa.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: SALEYS TRAVEL GOODS, 9 gold reef road ormonde, Johannesburg, Gauteng, 2091, South Africa
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Free delivery nationwide
Orders delivered to your door
Satisfied or refunded
Feel free to let us know how was the support you received
Top-notch support
Get in touch by phone, email, WhatsApp
Secure payments
Trusted by South Africans